New Brighton has initiated a three-year replacement project for indoor home water meters.
Water meter replacement requires the city’s contractor to enter most homes in New Brighton. Typically, meter replacement can be completed in less than an hour. Old meters will be replaced at no cost to water customers.
The new meters communicate with a central collector antenna which will collect consumption information without accessing properties. This project will improve consistency and make reading more efficient.
Property owners will be notified when their area will undergo installation.
Homes subject to meter replacement will be directly notified by the contractor, HydroCorp Inc. Upon notification, homeowners will be able to schedule an appointment to have a technician from HydroCorp enter their home to swap out the meter.
It is necessary that someone 18 years of age or older be present during the entire appointment.
Prior to the scheduled appointment, it is the property owner’s responsibility to:
Please provide a clear, unobstructed access to the water meter in the basement. This means the technician has access to operate both valves and is able to access, remove and replace the meter with both hands.
Provide fully operable shut off valves on both sides of the meter. If these valves leak or fail during the meter replacement, it is the property owner’s responsibility to replace or repair the valves.
If it is found to be unsafe to exchange the meter due to accessibility or because of obvious deterioration of the valves, the meter exchange will need to be rescheduled after the homeowner has made the necessary repairs.