Utility Billing in New Brighton
The City operates three utilities – Water, Sewer, and Stormwater. The Finance Department is responsible for utility billing. If you have any questions regarding your utility bill please call 651-638-2101 or use our online contact form.
Moving In or Out?
If you are moving into or out of New Brighton, please email FinanceContact@newbrightonmn.gov and include the following information:
First and Last Name, Address, Closing Date, Forwarding Address (if moving out).
You may also call the Utility Billing line at 651-638-2101.
New Brighton’s “Change For The Better”
The “Change for the Better” program collects “change” used specifically for improvements to New Brighton parks. Participants in this program authorize the city to round up their quarterly utility bills to the nearest dollar, or add a fixed donation amount. To enroll in this program please complete the Change for the Better Form below and send to City of New Brighton, Attn: Utility Billing, 803 Old Hwy 8 NW, New Brighton, MN 55112.
803 Old Highway 8 NW
New Brighton, MN 55112
We were unable to obtain a read from your water meter. Most likely, the touchpad or radio device has become dysfunctional. Please contact Utility Billing at 651-638-2101 to schedule an appointment for us to replace the touchpad.
The appointment should only take about 10 minutes, and the $125 No Read Fee will be removed from your bill.
The City uses a meter reading service that obtains reads from the remote device installed on the outside of your home.
The City consists of three billing districts. The first digit of your account number determines your billing district.
2019 Residential Utility Rates – (Single, Two-family, & Townhome residential properties)
Water Rate: $3.28 per 1,000 gallons. Minimum quarterly charge of $26.24
Sewer Rate: $5.03 per 1,000 gallons of water used. Usage during the winter quarter determines sewer charge for the other three quarters. Minimum quarterly charge of $46.48
Street Lighting: $10.36 per quarter
Storm Water: $16.26 per quarter
The minimum quarterly bill for residential households is $99.34
2019 Non-Residential Rates
Water Rate: $4.23 per 1,000 gallons
Sewer Rate: $6.78 per 1,000 gallons
Storm Water: (quarterly)
- Parks: $4.46 per acre
- Schools: $48.54 per acre
- Mobile homes: $66.01 per acre
- Churches: $90.44 per acre
- Apartments/Senior Housing: $107.76 per acre
- Commercial/Industrial: $201.97 per acre
- Unimproved/Vacant Land: $0.00 per acre
Street Lighting: $31.07 per quarter
The City bills sewer usage based on the winter quarter billing method. The winter quarter is used to establish sewer charges through the rest of the year because it provides a fair measure of normal usage and avoids seasonal factors such as lawn sprinkling.
The City is divided into three billing districts. The first digit of your account number determines your billing district.
|District Number||Winter Quarter|
|1||November - January|
|2||December - February|
|3||January - March|
It is important to note that the utility charges are the responsibility of the property owner no matter who is living there. It is a good idea to make sure any past due utility charges are addressed by your title company or real estate agent.
When buying or selling a home in New Brighton, notify us of the change by calling the Finance Department at 651 638-2101 to notify them of the change. A final meter reading will be scheduled on or near the closing date. Once the final read is taken a final bill will be processed for the former owner. After this bill has been prepared the new owner information will be added to the account. If it is a new home the Utility biller will make sure the account is created and the billing started.
New Brighton’s water restriction program has different levels and the level of the ban will be based on daily water usage monitored by the city, a ten-day weather forecast, pumping capacity and other factors.
While the green level ban is in place, New Brighton residents using municipal water are restricted to an odd/even watering ban. Residents of even numbered homes may water only on even numbered days of the month. Residents of odd numbered homes may water only on odd numbered days of the month.
While the yellow level ban is in place, New Brighton residents using municipal water are still restricted to an odd/even watering ban. However, a time of day watering ban is also enacted, prohibiting watering from 6:00am to 9:00pm each day. In addition, New Brighton residents are prohibited from filling swimming pools and residential car washing. Water monitors are actively deployed and violators are ticketed.
While the red level ban is in place, all outdoor water use is prohibited including all sprinkling and watering, filling swimming pools and residential car washing. Water monitors are actively deployed and violators are ticketed.
Certification occurs when a resident has a balance over a $100 that is 90 days or more overdue on the due date of the last quarterly bill of the year. This amount is removed from the property owner’s water bill and sent to Ramsey County. Ramsey County will add this amount, in addition to a penalty charge, to the property taxes. Once certified, any payment that an owner would like to have applied to the certified amount, must be paid directly to Ramsey County.
The best way to determine if you have a leak is to view the small leak detector triangle on your water meter register. This triangle is called a “low flow leak detector” which can be red or black in color. Check the dial when no water is being used. If it is moving, you may have a leak and will need to contact a plumber.
The best way to keep your utility costs down is to conserve water. The following is a list of ideas to consider.
In the Bathroom
- Take shorter showers.
- Install water-saving shower heads.
- Turn off water while brushing your teeth.
- Check your toilets for leaks.
In the Kitchen
- Keep a bottle of drinking water in the refrigerator. This ends the wasteful practice of running tap water to cool it for drinking.
- If you wash dishes by hand, don’t leave the water running for rinsing. If you have two sinks, fill one with soapy water and the other with rinse water.
- Check faucets and pipes for leaks. Many leaks can be repaired with inexpensive washers.
- Be sure your outside faucets are turned off after they are used.
- Check your water softener, to be sure it is not leaking or generating more than it should be.
- Water deeply and infrequently – 3/4% to 1″ of water per week will maintain a green lawn.
Don’t over water – Water applied beyond the needs of the grass and holding capacity of the soil moves down, out of the root zone of the grass where it cannot be used by the lawn.
- Don’t scalp your lawn – Mow the lawn 2 to 3 inches above the soil line but remove no more than 40% of the height of the grass.
- Let your lawn go dormant – This will save money and mowing time. If you choose to do this, don’t fertilize your lawn in the spring. Gradually decrease water application as July approaches then apply 1/4″ to 1/2″ of water every two to three weeks. Shorten the interval if you have sandy soil.