Access to City Services during COVID-19 Closure

Access to City Services during the Closure

The City of New Brighton remains open for business as it continues providing essential community services. We anticipate no interruption in the delivery of core services for public safety and public works, including law enforcement, firefighting, and emergency medical response, along with safe drinking water, sanitary sewer operation, and infrastructure maintenance. However, public access to our facilities will be temporarily suspended until at least May 1, 2020.

City employees in all municipal departments will continue working and remain available via telephone and email for resident assistance.

Public Safety

If you have a police, fire, or medical emergency, call 9-1-1.

While the Public Safety Center walk-in counter is temporarily unavailable, please note the following service changes:

  • To File a Police Report:  call Dispatch at 651-767-0640 and a Police Officer will call you back
  • To Get a Vehicle Release:  go to Freeway Towing – 299 5th Ave SW, New Brighton – 651-633-5525
  • To Request a Copy of a Police Report:  call 651-288-4100 or email your request to
  • Permit to Purchase: Click here for application
  • To Pick Up Property/Evidence:  call Sgt. Moore 651-288-4126

Services Not Available During Closure:

  • Fingerprinting

Utility Billing

For information on utility billing, moving in or out, or how to pay a bill, please visit the Utility Billing webpage or call 651-638-2101.

License Bureau

The License Bureau will remain closed until at least May 1, 2020. To find an open office, visit the DVS website.

You can also renew your tabs online.

Passport Office

The Passport Office remains closed until at least May 1, 2020.

Community Center

The Community Center will remain closed to the public until at least  May 1, 2020. If you have an annual membership, we will add an additional month to your membership to make up for your lost time in the gym. If you have a month-to-month membership, we will be processing April at no charge. We are also working on some ways to offer remote fitness classes online. Click here for more information.

Eagles Nest

The Eagles Nest will remain closed to the public until at least May 1, 2020. If you have scheduled a birthday party in March, you will have the choice of either rescheduling your party for another date or receiving a refund. You will be hearing from an NBCC representative or you may contact Jen Dorn with questions. Click here for more information.

Building Permits & Inspections

  • Inspections are postponed until May 1st, if you have questions, please call 651-638-2050.
  • Information regarding building permits and inspections can be found on Building Permits Website.  Permit applications may be submitted online or by phone at 651-638-2043. 
  • Several inspections are now available remotely.  Visit this link for more information: Remote Video Inspection
  • Information from the Minnesota Dept. of Labor & Industry about construction inspections.

Code Enforcement

Requests for Action can be registered via the City’s website by clicking here.

Planning and Zoning

Staff will be available during regular business hours to answer your questions.  Please call 651-638 2100 and we’d be happy to help.

Business Licenses

You can apply for or renew business licenses by mail or email. You can find contact information here.

Community Resources

Visit the Ralph Reeder Food Shelf website for information on how to donate food/money or how you can access its services.

The Neighbors in Need Network connects healthy, willing and able community members with neighbors home bound or in isolation for any reason.

Ramsey County

Coronavirus Impacts on County Services

COVID-19 Ramsey County Business Resources