Why did I get a letter saying my utilities will be certified to my taxes?

Certification occurs when a resident has a balance over $100 that is 90 days or more overdue. Certifications are processed in June and November. This amount is removed from the property owner's water bill and sent to Ramsey County. Ramsey County will add this amount, in addition to a penalty charge, to the property taxes. Once certified, any payment that an owner would like to have applied to the certified amount must be paid directly to Ramsey County.

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1. Why is there a $125 "No Read Fee" on my bill?
2. How is my meter read?
3. What are the utility billing payment options?
4. What are the utility rates for 2023?
5. When is the winter quarter for my billing district? (Residential properties only)
6. How do I start or stop service?
7. When can I water my lawn?
8. Why did I get a letter saying my utilities will be certified to my taxes?
9. How can I tell if I have a water leak?
10. How can I reduce my water usage?
11. How do I know if I'm signed up for Automatic Clearing House (ACH) Autopay?