Why is there a $125 "No Read Fee" on my bill?

We are unable to obtain a read from your water meter. Most likely, the transmitter device that allows us to read your meter remotely is no longer working. Please contact Utility Billing at 651-638-2129 to schedule an appointment for us to fix the issue.

The appointment should only take about 30 minutes and the $125 No Read Fee will be removed if the appointment is completed within 6 months.

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1. Why is there a $125 "No Read Fee" on my bill?
2. How is my meter read?
3. What are the utility billing payment options?
4. What are the utility rates for 2022?
5. When is the winter quarter for my billing district? (Residential properties only)
6. How do I start or stop service?
7. When can I water my lawn?
8. Why did I get a letter saying my utilities will be certified to my taxes?
9. How can I tell if I have a water leak?
10. How can I reduce my water usage?
11. How do I know if I'm signed up for Automatic Clearing House (ACH) Autopay?