What to Expect When You Request Data?

Upon receiving your request, we will work to process it.

  • If it is not clear what data you are requesting, we will ask you for clarification.
  • If we do not have the data you are requesting, we will notify you in writing within ten (10) business days.
  • If we have the data, but the data are not public, we will notify you as soon as reasonably possible and state which specific law says the data are not public.
  • If the data you are requesting is copyrighted, the City will permit you to view the data free of charge. However, under Title 17 of the United States Code regulating copyrights, the City may not provide you with a copy or reproduction of a copyrighted document.
  • If we have the data, and the data are public, we will respond to your request appropriately and promptly, within a reasonable amount of time by doing one of the following:
    • Arranging a date, time, and place for you to inspect data free of charge, if your request is to look at the data, or
    • Providing you with copies of the data as soon as reasonably possible. You may choose to pick up your copies, or we will mail or fax them to you. We will provide electronic copies (such as email or CD-ROM) upon request if we keep the data in electronic format.

While viewing public data is free of charge, there is a cost to receive copies of public data. These fees are approved by the City Council annually as part of the City’s fee schedule. 

Show All Answers

1. How to Request Data?
2. What to Expect When You Request Data?
3. How Much Data Costs?
4. Who to Contact With Questions About Data?
5. How do I Request Private or Non-Public Data About Myself?
6. What Kind of Data We Might Have About You?
7. When Do You Collect Private Data About Me?
8. What If I Do Not Understand the Data I Received?
9. Requesting Summary Data
10. What Do You Do to Protect Our Data?